Skip to content

Speaker Programme

KEY
MAIN STAGE
SPEAKERS HUB
Workshop Room
7:45am
As part of Torbay Business Forum

Topic:

Torbay Business Forum Breakfast

Presenter:

Torbay Council, Milligan, Willmott Dixon

There is a huge amount happening across Torbay – and this special TBF breakfast will give our business community the opportunity to hear more about the projects, partnerships and ambition helping to shape its future.

This session will provide the latest updates on Torbay’s regeneration programme and progress across major initiatives.

Attendees will hear how plans are advancing and gain insight into the partnership’s ongoing work to drive economic growth, create jobs, deliver housing and revitalise Torbay’s town centres through this exciting public-private collaboration.

We’ll hear more about what is happening now, what is coming next and, importantly, what Torbay’s transformation means for our local business community.

It will also be an opportunity to explore the importance of partnership working between the public and private sectors and how businesses can play a role in Torbay’s next chapter.

10am

Topic:

Could Your Business Survive a Cyber Attack?

Presenter:

Marc Rocker, Cyber Insurance Executive, Brown & Brown UK

Every business is now a technology business – and every business faces cyber risk. Marc Rocker, Cyber Insurance Executive at Brown & Brown, will cut through the technical jargon to explore the real cyber threats facing businesses of every size. From protecting your data and operations to understanding what happens when an incident occurs, Marc will share practical, straightforward guidance to help businesses strengthen their cyber resilience, manage risk and be better prepared should the worst happen.

Cybercrime isn’t just an IT problem – it’s a business risk. How prepared are you?

10.45am

Topic:

Demystifying AI Search (with Ducks!)

Presenter:

Connor Van Bussel, SEO Executive, Bigwave Marketing

Search Engine Optimisation (SEO) is changing. AI models like ChatGPT and Claude are affecting the wider world of digital marketing and creating new fields. All kinds of confusing acronyms are popping up to describe these changes – AIO, GEO, AEO, LLMO – but what exactly is AI search and why is it important?

How does it impact real business, especially at the local level? What trends are reshaping Google and how is the best way to prepare for the future? Demystifying AI Search (with Ducks!) pulls back the veil of acronyms and jargon, using a duck-themed business to show what these terms actually mean for you and your business.

11.30am

Topic:

You won't believe this was made in Torbay

Presenter:

Hi-Tech Cluster / The Epic Centre

From photonics and microelectronics to aerospace, marine technology, MedTech and AI – discover some of the extraordinary technology being developed right here on the English Riviera.

12.30pm

Topic:

5 Generations. One Team. Building Torbay's workforce for the future.

Presenter:

Lucy Smith - Inclusive Change
1.30pm

Topic:

Tourism and the English Riviera - 10 years on

Presenter:

Carolyn Custerson, Chief Executive, English Riviera BID Company
2pm

Topic:

From Airshow to Agatha Christie: How Torbay’s growing events and culture calendar is driving growth

Presenter:

JP Hedge and Rachael Kiddey – Torbay Council culture and heritage with Ben Tisdale, Torbay Literary Festival and Matt Newbury, Agatha Christie festival
3.15pm

Topic:

More than a network - How Do You Build a Community People Want to Belong To?

Presenter:

Panel discussion lead by John Harvey

What turns a group of people into a genuine community? Our panel of community and networking leaders explores belonging, shared purpose, engagement and the human connections that keep people coming back – from building a community from scratch to protecting its culture as it grows.

“When you hear the word community, what does it actually mean to you?

Panel features:
John Harvey, Kelly Widley, Adrian Brown, Amy Walker

Round Tables

12.15pm

Topic:

AI for tourism and hospitality businesses

Presenter:

Insignia Creative

AI in hospitality can go far beyond answering guest questions.
This practical session looks at how AI can support guest enquiries, concierge services, operational knowledge, staff support and the wider customer experience.
We’ll explore how AI can be configured around the needs of a hospitality or tourism business, helping teams find the right information, respond more consistently and handle repetitive tasks more efficiently.
Expect practical examples and live demonstrations showing how AI can move from simple chat towards useful, preconfigured tools and agents that support real day-to-day operations.

2.45pm

Topic:

AI for general business efficiency and growth

Presenter:

Insignia Creative

AI is moving beyond simple prompts and one-off answers.
This practical session looks at how businesses can use tools such as ChatGPT more effectively, then move into the next stage: AI that can carry out structured tasks, research information, work with company knowledge and support repeatable business processes.
We’ll also look at the growing issue of “shadow AI” and how businesses can give staff useful AI tools without losing control of information, processes or consistency.
Expect practical examples, live demonstrations and a look at how AI can be configured around the way a business actually works, moving from a blank chat box towards useful, repeatable tools that get work done.

Back To Top